Previous incidents

February 2024
Feb 20, 2024
1 incident

VoIP Platform Upgrade


Resolved Feb 20 at 08:00pm CST

Please be advised that an upgrade has been scheduled for ALL services on Tuesday, February 20, from 8:00 PM to 11:00 PM CST.

During the three hour maintenance period, geo nodes will be upgraded one at a time. During the upgrade of each geo node, core, QoS, recording, and user portal services will fail over to the other node. You may experience a brief service degradation during the fail over process.

We appreciate your patience and understanding as our team works to improve our service ...

January 2024
No incidents reported
December 2023
No incidents reported